Monitr Terms of Service

By using Monitr ("Service"), you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Monitr Holdings, Inc. ("Company") reserves the right to update and change the Terms of Service from time to time without notice. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service.

Violation of any of the terms below will result in the termination of your Account.


Account Terms

  • You must provide your legal full name, a valid email address, and any other information requested in order to complete the signup process.
  • When you sign up for the Service, we ask for your email address. We use this data to personalize your account and to send you the email digests and alerts you have requested as part of your  account, as well as to send you invoices, updates or other essential information. By signing up for the Service, you consent to receive these emails.
  • You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You may not use the Service for any illegal purpose or to violate any laws in your jurisdiction.
  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.

API Terms

  • Customers may access their Service data via the Application Program Interface ("API"). Any use of the API, including use of the API through a third-party product that accesses the Service, is bound by the terms of this agreement plus the following specific terms:
  • You expressly understand and agree that the Company shall not be liable for any damages or losses resulting from your use of the API or third-party products that access data via the API.
  • Abuse or excessively frequent requests to the Service via the API may result in the temporary or permanent suspension of your account's access to the API. The Company, in its sole discretion, will determine abuse or excessive usage of the API. The Company will make a reasonable attempt via email to warn the account owner prior to suspension.

Payment, Refunds, Upgrading and Downgrading Terms

  • Any upgrade or downgrade in plan level will result in the new rate being charged at the next billing cycle. There will be no prorating for downgrades in between billing cycles.
  • Downgrading your Service may cause the loss of features or capacity of your account. The Company does not accept any liability for such loss.
  • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
  • Refunds are processed according to our refund policy.

Cancellation and Termination

  • You are solely responsible for properly canceling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time  by clicking on the Cancel link in the Billing section of your Account Settings, accessible after logging in to the Service.
  • If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. But there will not be any prorating of unused time in the last billing cycle.
  • The Company, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all content in your account. The Company reserves the right to refuse service to anyone for any reason at any time.

Modifications to the Service and Prices

  • The Company reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, any part of the Service with or without notice.
  • Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice.
  • The Company shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Financial Information Disclaimer

  • The Service is for information purposes only. You therefore agree that all data provided by the Service is (a) information only and not intended as investment advice; and (b) not to be used or construed as an endorsement or sponsorship of any entity or security by the Company.
  • By your use of the the Service, you are agreeing that you bear responsibility for your own investment research and investment decisions. You also agree that the Company, its directors, employees, contractors, agents and affiliates will not be liable for any investment decision made or action taken by you and others based on data, news, information, opinion, or any other material published in the Service.

Links

  • By providing links to third party websites, the Company does not guarantee, approve, or endorse the information or products available on these sites. If you follow or click on links to any third party websites from the Service, you should be aware that these other sites have their own privacy policies and terms of use. The Company has no responsibility or liability for these independent policies.

Disclaimer of Warranties

  • The Company does not warrant that (i) the Service will meet your specific requirements, (ii) the Service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the Service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the Service will meet your expectations, and (v) any errors in the Service will be corrected.

Limitation of Liability

  • You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company  has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the Service.

General Conditions

  • Your use of the Service is at your sole risk. The service is provided on an "as is" and "as available" basis.
  • Technical support is only provided via email.
  • You understand that the Service uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  • You must not modify, adapt or hack the Service.
  • You must not modify another website so as to falsely imply that it is associated with the Service.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by the Company.
  • We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other Service customers.
  • The failure of the Company to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and the Company and govern your use of the Service, superseding any prior agreements between you and the Company (including, but not limited to, any prior versions of the Terms of Service).
  • Questions about the Terms of Service should be sent to info@monitr.com.
  • Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Continued use of the Service after any such changes shall constitute your consent to such changes.